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Book an appointment (opens in a new tab)Hôpital Vétérinaire Métro Iberville · 2525 Jean-Talon East
Welcome to our clinic
Looking for a veterinarian in Montreal? This page walks you from the first call to the exam room: how to book, what to bring and what to expect.
New clients welcome
No waiting list.
Finding a Montreal clinic that takes new patients can take months. Not here: book today, we’re ready for you.
Step 1 · The appointment
Book online or give us a call
Call us
During business hours. Have a question before booking? We answer those too.
514 223-1197Step 2 · Getting ready
What to bring, what to plan
Your pet’s records
The vaccination booklet if you have it, or simply the name of your previous clinic when you book: the record transfers on request.
Their food and medications
A list of what they currently eat and take: food, medications, supplements. Exact names help, and a photo of the labels works perfectly.
Fasting? Only if we ask
Don’t fast your pet on your own initiative. If a blood test or procedure requires it, we’ll tell you clearly when you book.
The ride over
Cat: in a carrier, ideally left out at home a few days ahead, with a towel at the bottom. Dog: on a leash, even the best-behaved one.
Step 3 · At the clinic
We take our time, on purpose
Your first consultation lasts about 45 minutes: longer than a standard visit, and that’s deliberate.
Your first visit
Getting to know each other shouldn’t be rushed. A young animal, a new owner, a senior patient: there are more questions, more habits to understand, more prevention to explain. That time is set aside for education as much as for the exam.
Follow-up visits
Once the file is well established, a regular consultation covers the exam, your questions and the plan going forward.
You stay with your pet during the exam: we encourage it, your presence reassures them.
Good to know
Reservation and payment
The reservation fee
$45Consultation
$100Any service under anesthesia
To confirm your appointment, we ask for a reservation fee: $45 for a consultation, $100 for any service under anesthesia. You can cancel at no charge until closing time on the previous business day: just let us know.
Why? Every booked spot abandoned at the last minute is a spot a sick animal didn’t get. The fee keeps our schedule open for those who need it.
The full policy is shown when you book, right in the appointment form.
Open the appointment form (opens in a new tab)Payment
We accept:
VisaMasterCardAmexInterac e-TransferCashDebit
Before any care, you’re entitled to a written estimate of the costs. Ask away: we’d rather answer questions than surprise you.
Find us
Steps from d’Iberville metro
2525 Jean-Talon East
Montreal, QC H2A 1T6
d’Iberville metro
Blue Line 5d’Iberville exit: the clinic is about twenty steps away.
STM schedules and info (opens in a new tab)STM bus
Routes 93 and 94Stops steps away, on Jean-Talon and D’Iberville.
Parking
3 spotsThree spots behind the building. Access via the lane, from Molson or D’Iberville streets.
Map, contact channels and access details: contact us
Business hours
- Monday9am – 5pm
- Tuesday9am – 5pm
- Wednesday9am – 5pm
- Thursday9am – 5pm
- Friday9am – 3pm
- SaturdayClosed
- SundayClosed
Your questions
Before you come in
What if I’m running late?
Call us as soon as you know, we adjust. If the delay is too big to examine your pet properly, we simply reschedule together.
Can I bring both my animals to the same appointment?
Yes, gladly. Mention it when you book: each animal needs its own exam time, so we plan the slot accordingly.
My pet is sick today. Can you see them the same day?
Call us at 514 223-1197 as early as you can (for a daytime emergency, press 0). We do our best to find a spot during business hours. Outside our hours, our emergency page points you to 24-hour centres.
My pet gets anxious at the clinic. Any tips?
Tell us when you book and we plan around it. For a cat: bring the carrier out a few days ahead, add a towel that smells like home, and keep it covered during the ride. For a dog: a walk before the visit and their favourite treats. And you stay with them during the exam: your presence reassures them.
Do you serve clients in English?
Absolutely. Consultations are conducted mainly in French, and the rest of our team is bilingual: whatever language you’re comfortable in, we make sure everything is clear, from questions and instructions to estimates and follow-ups.
See you soon?
Book online in a few minutes: your spot is waiting, no waiting list.