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Client guide · Emergencies and first aid

Found a kitten or a stray cat?: what to do in the first few hours

A kitten on their own is not necessarily abandoned: the mother is often close by. If the kitten is cold or weak, warm them up and get them seen right away; no feeding before that, and never cow's milk. Here is what to do and who to call in Montreal.

This guide helps you decide; it does not replace an exam. When in doubt, call us at 514 223-1197.

Go now: a kitten has no margin

A kitten is not a small adult cat: with any of these signs, you do not wait. Stop looking for the mother and do not feed the kitten. Pick them up with a thick towel or gloves, never bare-handed, settle them in a box with a towel-wrapped bottle of hot water, and head out without waiting for morning, calling on the way: us during our opening hours, a 24/7 centre if we are closed. If there are several kittens and the mother is not there, bring the whole litter.

  • Cold to the touch (ears, belly, paws), limp, or barely reacting when picked up.
  • Not trying to nurse or eat, or crying nonstop even when warm.
  • Breathing with effort, with an open mouth, or noisily.
  • Seizures, or a swollen, painful belly.
  • Injured, bleeding, limping, or possibly hit or attacked.
  • Flies, fly eggs (tiny white specks) or maggots on the kitten, around the navel, the anus or a wound. Do not remove them yourself.
  • Eyelids still sealed but swollen, bulging, or leaking pus. Do not try to open them.
  • Diarrhea or vomiting.
  • Covered in fleas, with pale or white gums.

One is enough. You do not have to work out which of these matters most. If one of them speaks to you, go. If you are unsure, call anyway: triage is our job, not yours. Outside our hours a 24/7 emergency centre answers, and describing the situation on the phone commits you to nothing.

And if the kitten's eyes, already open, are glued shut with crusts or running, or the kitten is sneezing with a runny nose: this does not wait until tomorrow. Call us during our opening hours, and outside our hours a 24/7 centre. Do not force the eyelids open or put anything in the eyes.

An adult cat that is injured or acting strangely: keep your distance, and see An adult cat.

Decide

Three questions, in order

Answer in order. None of the answers means everything is fine, and a warning sign (the list at the top of the page) always takes you back to question 2.

  1. Is it a kitten or an adult cat?

    • An adult cat: do not pick it up. See An adult cat.
    • A kitten: question 2.
  2. Is the kitten showing a warning sign, or in danger? Danger means a road, a construction site, a dog, rain, freezing cold.

    • A warning sign: go now, calling on the way.
    • Danger, but no warning sign: see Is the mother around?
    • Neither: question 3.
  3. Is the mother looking after them? Even if you cannot see her: clean, plump, warm, asleep in a pile.

Before you pick them up

Is the mother around?

The mother may be off finding food, hiding from you, or moving her litter one kitten at a time. For a healthy kitten, the place to be is with her.

Watch from a distance, out of sight

As long as you are there, she will not come back: move out of her sight, and check back now and then. Proanima, Montreal's animal services, advises calling if the mother has not come back after 5 hours. If it is cold or raining, or the kitten's eyes are still closed, do not wait that long.

When not to wait

The kittens are dirty, thin, cold or wet, or crying nonstop; it is raining or very cold; the mother is dead nearby. Pick them up, warm them, call. If the nest is in a dangerous spot (road, construction, dog) but the kittens are fine, call Proanima before moving the litter; if the danger is immediate, move it to shelter close by, where the mother will find it.

A kitten that hisses and runs away is frightened: do not chase it, and do not pick it up bare-handed; call Proanima.

If the mother is there

Keep the family together: the kittens need their mother until at least 8 weeks of age. Report the litter to Proanima, which checks whether the cats belong to someone and, if not, points you toward spaying, neutering and adoption. And do not feed them outdoors (see the FAQ).

First steps

Warmth first, food second

Without the mother, a very young kitten cools down fast: they cannot keep themselves warm yet. And a cold kitten cannot digest: food can come back up and go into the lungs.

Warming gently

  • If the kitten is wet, dry them right away by rubbing gently with a dry towel. No bath, even if the kitten is dirty.
  • A box or a carrier, lined with a soft towel.
  • A plastic bottle of hot (not scalding) water, or a hot water bottle, wrapped in a towel, on one side of the box only, so the kitten can move away from it. Never against the skin.
  • Check often: the heat should stay gentle, and a weak kitten may not have the strength to move away, so never leave them alone with it.

Nothing by mouth, then a call

No milk, no water while the kitten is cold. Once they are warm, call before feeding: what is right depends on age and condition, and we will tell you whether the kitten should be seen first. A kitten found cold needs to be seen, even if they seem better once warm.

Never cow's milk

Not whole, not watered down, not goat's milk either: it is not right for a kitten and often causes diarrhea, which dehydrates them very fast. A very young kitten needs a kitten milk replacer, a formula made for kittens (never baby formula), sold in pet stores, and never drinks lying on their back. Around 4 to 5 weeks, a kitten already eating on their own can have kitten wet food and water.

At night, when everything is closed

A very young kitten cannot go through the night without eating. If we are closed, keep the kitten warm and call a 24/7 centre: say it is an unweaned kitten found tonight, and ask whether to bring them in now. Describing the situation commits you to nothing. In the morning, call us and report the kitten to Proanima.

Milestones

How old is the kitten?

These milestones give you an idea of age; the exam narrows it down.

First week. Umbilical cord still there, eyes closed, ears folded. Crawls and sleeps nearly all the time.
One to two weeks. Eyes opening, blue. Ears unfolding. Still crawling, not walking yet.
About three weeks. Ears up, first wobbly steps, first tiny front teeth.
Four weeks and up. Walking, playing, small canine teeth showing. Starts on wet food around 4 to 5 weeks; weaned at about 6 to 8 weeks.
Street cat

An adult cat: leave it, report it or take it in

A cat outdoors is not necessarily lost: many have a home close by, and others have lived outside for years.

Three cases

Friendly and in good shape. Most likely has a family close by: do not feed the cat or bring it inside right away. If it keeps coming back or seems lost, report it to Proanima, which can scan its microchip and come to pick it up if you cannot approach it. If you are asked to keep it in the meantime, see If you bring them home.
Fearful, keeps its distance. It may live outdoors, but a lost house cat is often very nervous too. A clipped tip on the left ear means it has already been sterilized through a community cat program, such as the City's TNRM program (trap, neuter, release, maintain): if it looks healthy, leave it be. Without a clipped ear, report it to Proanima.
Injured, sick, very thin, or acting strangely. Do not approach, and call Proanima, which handles injured animals and animals in danger in Montreal. When Proanima is closed, its instruction for an injured, aggressive or endangered animal is to call 911. A visibly pregnant female needs help too: report her to Proanima.

Do not grab

Even a gentle cat scratches and bites when frightened: never take a cat by force, and do not push it into a carrier. Call Proanima, which can come to pick it up.

What about rabies?

Raccoon rabies is spreading in the Montérégie region, south of Montreal; in 2026, a stray cat from that region was infected. Bat rabies, a different form of the virus, is present in every region of Quebec, Montreal included (Québec.ca, situation as of October 8, 2026). The Quebec government asks people to avoid approaching, touching or feeding an unfamiliar animal, even one that looks harmless. If a cat or kitten bites or scratches you: Info-Santé, at 811, as soon as possible.

Until the exam

If you bring them home

A found animal can carry parasites, ringworm or a virus without showing it: they share nothing with your pets until the exam says when they can.

  • A separate room, door closed, with their own litter box, bowls and blanket; no contact with your cats or dogs, not even under the door.
  • Wash your hands after touching them and after cleaning the litter box. Patches of hair loss with crusts can be ringworm, which spreads to people: avoid cuddling the animal against you.
  • Anyone pregnant or with a weakened immune system should not care for a found cat or kitten themselves: someone else handles them and does the litter box, and they talk to their doctor.

The exam

Call before coming in and tell us the animal was found outdoors: we will tell you how to come in, to protect the other cats. We examine them, and we decide together which tests are worth doing before any contact with your pets: checking for parasites, and testing for feline leukemia (FeLV) and feline immunodeficiency virus (FIV), see Feline viral disease screening. A first negative test may need to be repeated: introductions come when the exam says so (Introducing a new cat).

Safety

Give no home medications

Fleas, runny eyes: you want to do something. Cats are a species apart: their liver does not detoxify like ours, or like a dog's, and several utterly ordinary products kill them.

Acetaminophen (Tylenol).

Fatal to cats, even a single tablet. There is no safe dose. If they swallowed any, it is an immediate emergency.

Ibuprofen (Advil), naproxen (Aleve), aspirin.

Toxic: digestive ulcers, kidney damage. Never a human anti-inflammatory, for any reason.

Dog flea products.

Several contain permethrin, a violent poison for cats (tremors, seizures). Never a "for dogs" product on a cat, even a small amount, and watch the cat who rubs against a freshly treated dog.

Flea shampoos, powders and collars, over-the-counter dewormers, essential oils.

None of these on a found kitten before the exam: many are not suitable at that age, and cats tolerate essential oils poorly.

Leftover prescriptions, another animal's medication.

Never without a veterinarian's go-ahead: what relieves a dog can kill a cat.

If they swallowed or licked a product, it is an emergency: call us during our opening hours, and when we are closed, a 24/7 centre. First steps by product: Toxic foods and dangerous plants.

The right numbers

Who to call in Montreal

To find out whether the animal should be seen, or for an exam. Us, at 514 223-1197, during our opening hours; when we are closed, a 24/7 centre. Describing the situation on the phone commits you to nothing. During our opening hours, we give the animal a quick physical exam and scan for a microchip; you do not need to be a client to call, and the care of a found animal is discussed before it is done.
Animal found in one of Montreal's 19 boroughs. Proanima, the organization that runs the City's animal services, at 514 379-2525 (Monday to Friday 9 a.m. to 8 p.m., Saturday and Sunday 9 a.m. to 5 p.m.); 311 if the animal wears a City tag. Proanima scans microchips and handles injured animals and animals in danger. The Montreal SPCA refers people to the same number.
You took the animal in and cannot keep it: call Proanima, and do not put it back outside.
Elsewhere (another city on the island, Laval, the South Shore): your municipality will tell you who to contact.
Someone bitten or scratched, even by a kitten: Info-Santé, at 811, as soon as possible.

Checked on October 9, 2026 on montreal.ca and proanima.com; when in doubt, 311 will point you in the right direction.

Frequently asked questions

Frequently asked questions

If I touch the kitten, will the mother reject them?
Not necessarily, but do not take the chance. What mostly keeps her away is people being there: if you stay near the nest, she will not come back, or she will move her kittens somewhere else. A mother whose newborns are handled or moved may also abandon them. Leave a healthy litter untouched: check from a distance that it is not in danger, and step away. If a kitten is in danger, getting them to safety comes first.
Can I give the kitten cow's milk, even watered down?
No: not whole, not watered down, not goat's milk either. It often causes diarrhea, and a very young kitten dehydrates very fast. What they need is a kitten milk replacer (never baby formula), and a call before the first meal. If the kitten is cold, nothing by mouth: see Warmth first. Already had some? Give no more, keep the kitten warm and call; if they get diarrhea or breathe with effort or noisily, go now.
How can I tell if a cat has a family?
A friendly, clean cat in good shape that lets you come close often has a home nearby, even without a collar. Do not feed the cat or bring it inside right away. If it keeps coming back or seems lost, report it: with a City tag, to 311; without a tag, to Proanima at 514 379-2525, which scans for a microchip. About microchips and registries: Found a pet?
I want to keep the cat. What do I do first?
First, make sure no family is looking for it: report it (see the previous question). Then an exam before any contact with your pets, and the tests we decide on together. In Montreal, a cat needs a City licence, and a cat over 6 months old must be sterilized and microchipped; a home can have at most 4 cats or dogs. See the licence and the microchip and when to spay or neuter.
A stray cat or a kitten scratched or bit me. Am I at risk of rabies?
Call Info-Santé at 811 as soon as possible, even if the wound looks small: a nurse will tell you what care you need and whether to see a doctor. If you have the animal, do not get rid of it or let it go: a health professional will give you instructions about it. If it ran off, do not try to catch it: note where it is and tell the nurse. A cat bite can also get infected, rabies or not. As for your own cats: the rabies vaccine is not mandatory province-wide in Quebec, but remains a core vaccine: we'll discuss it together.
Am I allowed to feed a stray cat in Montreal?
Outdoors, no. The City's bylaw on domestic animals prohibits feeding stray animals, except for people who hold a TNRM program permit and look after community cats. The Quebec government also asks people to avoid feeding stray cats. To help the cats in your alley, ask your borough or Proanima about the TNRM program. An animal you have taken in while you wait for help is a different matter: Proanima asks that it be kept somewhere safe, with water and food. For a kitten, see Warmth first.
How can I help a stray cat get through the winter?
A dry shelter, raised off the ground, with a small side opening and lined with straw (never hay), helps the cat hold on to its heat. Before starting your car, knock on the hood: cats sometimes crawl in for the engine's warmth. A street cat that is limping, losing weight, has runny eyes or stays still and curled up in the deep cold needs help: call Proanima, or, when Proanima is closed and the cat's life is in danger, 911. See also Winter in Montreal.

Also worth reading

Updated October 16, 2026

Worried about a kitten you found?

A kitten goes downhill fast and does not always show it. Call us during our opening hours, and when we are closed, a 24/7 centre.