How-to home care
Client guide · Home care

Giving ear medications

drops and ointments, gently

Given well, an ear medication works where it should, deep in the ear canal. With a little practice, it takes under five minutes and is very doable at home. Here are the supplies, the step-by-step technique, and the signs that should prompt a call to us.

What you need The technique Frequently asked questions
Background

Why an ear treatment?

Ear medications are prescribed for an infection, inflammation, or another problem in the canal. The whole point is to get the product deep enough to act where it is needed. With a little practice, it is simple and doable at home.

An infection

Bacteria or yeast in the canal, treated right where they are.

Inflammation

A red, irritated canal, sometimes linked to allergies.

A canal problem

Any other condition of the ear canal that needs targeted treatment.

What to expect

The treated ear should start to improve within the first few days: less head-shaking and scratching, a less red ear, less discharge, and a fading odor. In more severe cases, it can take a little longer. If things get worse instead, that is the time to call us.

Get ready

What you need

Two things are enough. Use exactly the medication your veterinarian prescribed, and only that.

Exam gloves

Latex or equivalent. They protect you from contact with any bacteria or yeast, and with the medication itself. Wash your hands right after.

The prescribed medication

The topical treatment your veterinarian recommended for your pet's ear.

Never open an old bottle

Use only the medication prescribed for this ear. Never use leftover treatment from a past ear infection, another animal's drops, or something from the family medicine cabinet. An ear that has not been examined this time may have a ruptured eardrum, and some ear medications can then harm hearing or balance, sometimes permanently. That is why your veterinarian examines the ear and checks the eardrum before choosing a treatment. When in doubt, call us rather than opening an old bottle.

Think comfort

The product comes out of the bottle colder than body temperature, which can startle your pet, especially if the ear is raw. Warm the bottle or tube for a few minutes in your hand or under your arm: it is far more pleasant. Do not use a microwave or hot water, which could burn an already irritated canal: body warmth is enough. You can also start with a small amount while your pet gets used to it. The comfort the medication eventually brings is well worth it.

Watch for

When to stop and call us

The ear should improve within the first few days. Some changes, though, mean you should act, the most urgent first.

Signs that mean stop right away

Some signs point to the balance system or the nerves of the face. They can mean the middle or inner ear is involved, or that the ear is reacting badly to the medication. Stop the treatment and call us without delay (or an emergency clinic outside our hours) if you notice:

  • A head that stays tilted to one side (beyond the brief, normal shake right after instilling).
  • Loss of balance: your pet staggers, circles, or falls over.
  • Eyes that flick on their own, from side to side.
  • One side of the face drooping: a lid, a lip, or an ear.
  • Hearing that drops suddenly: your pet no longer responds to sounds.

Also keep an eye out, and let us know promptly, for:

  • Increasing discharge.
  • An ear that is redder, warmer, or more swollen.
  • Pain that is getting worse.
  • More marked head-shaking or scratching.
  • A condition that seems to be spreading.
  • Being unable to instill the medication properly.

Is your pet resisting? Take a break.

At the first signs of tension, freezing, or distress, take a short break, let your pet settle, then try again gently. If your pet struggles, tenses up, or the ear seems too painful, stop and call us. Resistance is often a sign of a worsening infection that deserves a prompt reassessment. Do not put yourself or your pet at risk of a bite or a nip, and do not force it: forcing a painful ear makes every later treatment harder. There are other options (sedation, oral or injectable treatment, or a longer-acting medication applied in-clinic), and we can show you the technique. Stopping is not a failure.

The technique

The procedure, step by step

Allow under five minutes. With a calm pet, one person is enough; otherwise get help. If the treatment stays too difficult, talk to us: there are alternatives.

Get set up, with help if needed

With a calm pet, you can manage alone. With a young or excitable animal, or one not used to having its ears handled, have a second person hold and distract it (a treat, a toy, or just the sight of a ball works wonders).

Clean first, if prescribed

If your veterinarian prescribed a cleaning solution, clean the ear before instilling the medication, using the product and method they gave you. Never flood the ear with any solution that was not prescribed. Cleaning loosens the debris; if you medicate first, the cleaning solution would then carry the medication away.

Position the ear

With one hand, gently lift the ear flap (the visible outer ear) straight up. A practical method: fold it into your palm, furry side against your hand, thumb on the smooth inner side; you can then see the opening of the canal. For a breed with naturally upright ears, simply cup your hand behind the ear.

Instill without touching the canal

The cupped flap forms a funnel. Do not insert the tip into the canal: place it at the entrance and apply the number of drops (or amount of ointment) your veterinarian prescribed, aiming as deep as possible. Do not let the tip touch the ear, so you do not contaminate the bottle or tube.

Massage the canal

Lower the flap and massage the canal for about twenty to thirty seconds, gently rolling the tissue between thumb and finger; you can feel a small soft tube under the skin, at the base of the ear. A soft squishing sound is normal: it is the medication spreading through the canal.

Be gentle, and stop if your pet shows pain (whining, pulling away).

Let it shake, then wipe

Most pets shake their head right after instilling: that is how they push wax (cerumen) and debris outward, away from the eardrum. This brief shake is normal; head-shaking that increases or persists over the following days, however, is a reason to call us. Then wipe the inner surface of the flap with gauze. Never a cotton swab in the canal: it pushes debris back inward.

Both ears to treat? Repeat the whole technique on each one, using fresh gauze for each ear. If one ear is clearly worse, save it for last.

Limit scratching if needed

If your pet scratches a lot, an Elizabethan collar may be needed while the medication works. Scratching can cause self-injury and should be avoided.

In pictures

Position for instilling medication into a dog's ear
1. Good position to instill. Dog's left ear: the right hand holds the flap up, the left hand places the bottle tip at the canal opening.
Massaging the ear canal after instilling the medication
2. Then massage. After instilling, gently massage the outer part of the canal, just in front of the opening (where the thumb is).
Afterward

After the treatment

A few simple steps to finish cleanly, safely, and on a positive note.

  • Reward your pet: a treat or praise makes the next treatment much easier.
  • Throw away the used gauze and gloves.
  • Wash your hands.
  • Close the bottle or tube and store it as the label directs (some products are refrigerated), out of reach of children and pets.
  • Do not use a product that is expired, has changed color or appearance, or has been open a long time: throw it out and ask us.
FAQ

Your questions, our answers

What owners ask us most about ear treatments.

How often should I clean and apply the medication?
It depends on how severe the problem is and on the early response to treatment: anywhere from twice a day for some medications to once a week for light cleaning, over a short course or long term if there is a tendency to recur. Follow your veterinarian's instructions closely.
Should I stop as soon as the ear looks better?
No. Keep going for as long as recommended: some lesions look healed while healing is still incomplete, and some conditions take longer. The only exception: if you think things are getting worse during or despite treatment, contact us.
Are there any restrictions during treatment?
Yes: no baths or water play until the area has healed. Your veterinarian will do a recheck and tell you when to resume bathing and swimming.
My pet shakes it all out, or I missed a dose. What should I do?
A little product coming back out when your pet shakes its head is completely normal: the massage has already worked enough of it deep into the canal, where the medication acts. Do not re-apply a dose to make up for it, unless your veterinarian tells you otherwise. If you miss an application, apply it as soon as you remember, then resume the usual schedule without ever doubling the next one; if the next one is already close, skip the missed one. Call us if you are not sure a dose actually went in.
Is it normal for my pet to be a little bothered right after instilling?
Yes. A little discomfort in the first few seconds is common, especially if the ear is raw, and it passes quickly. Discomfort that lingers, gets worse, or makes your pet resist is not normal: stop and call us. Many ear drops contain a steroid; if your pet drinks or urinates a bit more, or if it is diabetic, let us know.
Can head-shaking or scratching make things worse?
Yes. It can cause an aural hematoma (a pocket of blood in the ear flap), which sometimes needs surgery if it worsens. An Elizabethan collar can prevent scratching while you wait for the medication to take effect. Contact us if the shaking continues despite treatment.See the Elizabethan collar guide

See also

The right move, in the right place

Given well, on a prepared ear and without ever forcing it, an ear treatment acts where it should and brings your pet quick relief. At the first doubt, the first sign of pain, or unusual resistance, set the treatment aside and call us.

An ear that is not responding to treatment?

Trouble instilling, pain, or shaking that persists? Our team can re-examine your pet's ear and show you the right technique.